Frequently Asked Questions

No need to stress.

When we approved your account, you will have been emailed your user name and password.

If you can’t find this email and forgot your password, just click ‘Lost your password‘ to reset your password. You’ll just need to remember your username that was allocated or the email address that you used when you applied.

If you cannot remember your username or email address, get in touch with us directly by calling +61 7 3889 4667 Monday to Friday or email sales@loveinleather.com.

If you are an existing business or store, please submit an account application & we will be in contact with you shortly.

Our online store is for approved wholesale customers only. If you are an existing customer & are having trouble logging in, please contact us. If you wish to become a stockist, please apply for an account.

Love in Leather is a wholesale only company, therefore our warehouse & office is not open to the public. 

For an in-depth guide on how to best care for your leather goods, check out our Leather Care blog post.

Unfortunately, we do not make custom items. However, we are happy to adjust sizing of our Australian made products. For example, making a collar longer or shorter. To enquire please contact us. We do not produce items like wallets, belts, pouches or bags.

Love in Leather is a wholesale only company, therefore our online store is exclusive to wholesale customers. If you are not an adult store or business, you are more than welcome to browse our entire collection & visit our Stockists page to find your closest retailer.

If you are a new customer or an existing customer who hasn’t signed up to our website, please submit an account application.