Frequently Asked Questions

All FAQs



Shipping & Returns

Purchasing & Orders

Retailer Resources

Can’t find the answer?

If you need any further assistance or have a question or general enquiry, send us a message and one of our team member will be here to help.

Contact Us

What is your returns policy?

If a new item is received and found to be damaged or defective, please contact us within 14 days of receipt. We do not accept returns on discontinued items or items that have become damaged due to poor care whilst in store.

Read our full returns policy.

How can I track my order?

When possible, we will add your email to the parcel consignment so you will automatically receive tracking information. If you have not been receiving tracking information, please ensure your account information is up to date.

How long will it take for me to receive my order?

All goods are dispatched from Brisbane QLD & shipping times will depend on where you are located. Due to Covid, shipping delays are being experienced.

To find the current delivery time for your state, please check the Australia Post Domestic Delivery Dates webpage.

How much will shipping be? And how is it calculated?

To keep shipping costs as low as possible, postage for Love in Leather orders is calculated according to the metric and cubic weight of the order and the location of the receiver. Once we have picked and packed your order, the shipping will be calculated accordingly. Where possible, we will always cut down boxes.

Do you offer drop shipping? How does it work?

We are happy to offer drop shipping for a $5 fee. When checking out, tick ‘Ship to a different address’ & add your customers information. To ensure we do not send an invoice with the goods, please write DROPSHIP in the order notes, if you forget, please contact us as soon as possible. If you have an email or phone number you would like to include for automatic tracking updates, please add these to the order notes.

Once you have placed the order, we will calculate the shipping to your customer’s address & email you the finalised invoice.

What shipping methods do you use?

Love in Leather orders are sent via Australia Post or Couriers Please.

Have fun with our latest arrivals

Shop Now


You've added this item to your cart

Your cart is currently empty.

Return to shop