Frequently Asked Questions

All FAQs



Shipping & Returns

Purchasing & Orders

Retailer Resources

Can’t find the answer?

If you need any further assistance or have a question or general enquiry, send us a message and one of our team member will be here to help.

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Do you offer product training?

We are currently working on our product training guides, please check the blog for updates. 

What resources do you have for online stores?

In addition to our CSV file and product images, all of our printed materials are available in a downloadable format.

You can find the download links below the product, in the last tab. The CSV file can be found on the left hand side bar in your ‘My Account’ page. 

Can you give me free products for display?

Generally, we do not offer free items for display purposes but if you have a merchandising or display idea that you would like to discuss, please contact us. 

Do you have any POS items?

Yes! We have a range of POS items you can order for your store.

In addition to printed materials, we are pleased to offer downloads of our new video.

Have fun with our latest arrivals

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